Shipping policy

DELIVERY POLICY

Last updated: 31 July 2026

EVERYTHING WE SELL IS DIGITAL

The Classical Edge sells digital products only — downloadable PDF files including guides, 
planners, trackers and printable materials.

Nothing is shipped. There is no physical item, no parcel, no courier and no delivery address 
required.

Because of this, there are no shipping costs of any kind. Delivery is free, worldwide, on 
every order. No matter where you are, you pay only the price of the product.

HOW YOU RECEIVE YOUR ORDER

Delivery is instant. As soon as your payment is confirmed:

  1. Your download links appear on the order confirmation page in your browser.
  2. A confirmation email is sent to the address you entered at checkout, containing the same 
     links.

In most cases this happens within seconds. Occasionally email delivery takes a few minutes.

There is no waiting period, no dispatch time and no tracking number, because there is nothing 
in transit.

WHAT YOU NEED

To open your files you need a device that can read standard PDF files — any phone, tablet, 
laptop or desktop computer will do — and an internet connection to complete the download.

We recommend downloading on a device with enough storage, and saving the file somewhere you 
can find it again. If you want to print, any standard home or commercial printer will work.

IF YOUR DOWNLOAD DOES NOT ARRIVE

If you have not received your email within 15 minutes:

  - Check your spam, junk, promotions and updates folders. Automated emails often land there.
  - Search your inbox for "The Classical Edge".
  - Confirm the email address you entered at checkout was correct. A single typo is the most 
    common cause.

If you still cannot find it, email us at dansilverny2@gmail.com with the name you ordered 
under and we will resend your files. We aim to respond within 24 hours.

We will always get your files to you. A missing email is never the end of the matter.

DOWNLOAD LINKS

Download links may expire after a period of time or limit the number of downloads, as a 
standard security measure to prevent link sharing.

If your link expires before you have saved your files, this is not a problem. Email 
dansilverny2@gmail.com and we will issue a fresh link at no cost.

We recommend saving your files somewhere permanent — a cloud drive or a folder you back up — 
as soon as you download them.

WRONG EMAIL ADDRESS

If you realise you entered the wrong email address, contact us at dansilverny2@gmail.com with 
the name and approximate time of your order and the correct address. We will resend your files 
once we have confirmed the order.

TAXES AND CUSTOMS

Because nothing physical crosses a border, there are no customs charges, import duties or 
handling fees on any order.

Where sales tax or VAT applies to digital goods in your country, it is calculated and shown at 
checkout before you pay. The price you confirm is the price you are charged.

INTERNATIONAL ORDERS

We deliver to every country. Delivery is instant and free everywhere, with no regional 
restrictions, surcharges or delays.

REFUNDS

Delivery problems are not refund situations — we will simply resend your files.

If you are unhappy with a product itself, see our Refund Policy and our Terms of Service, which 
set out your rights and our 30-day satisfaction guarantee.

CONTACT

Any question about delivery: dansilverny2@gmail.com

We reply to every message.